FAQs
FAQs
If you have a question that has not already been answered below, please contact us via the number above.
No as it is an outpatient service. Your health insurance will only cover inpatient or day admission stays.
It is not claimable through Medicare. It may be claimable or partially claimable through your private health insurance however not every fund will do this. You will need to phone your health fund for more information.
No - 'Known gaps' are an out of pocket expense on top of what is paid by Medicare and your health fund. Please see your informed financial consent for detailed information.
Where possible it is best to obtain scripts from your GP. If you do need to get a script from one of our Dr’s we require at least 48 hours notice. Our Drs are not always in the rooms and cannot always do them at short notice. There may be a charge of up to $40 for an over the phone script. This is at the discretion of the Dr. It is important that you ask the Dr during your consultation for all required scripts.
Yes, you can take paracetamol (eg. Panadol) while on clear fluids or on the morning of your procedure with a sip of water. No other pain medication is recommended (you can discuss this further with the practice nurse if required).
Yes. To obtain a rebate from Medicare you require a current referral. Most referrals come from a GP or a specialist. Whilst we do our best to ensure we advise patients when a new referral is required, it is the patient's responsibility to ensure there is a current referral on file.
Yes. If it has been 12 months or longer since your last colonoscopy with Digestive Diseases Queensland, it is practice policy for you to have a consultation with our practice nurse a minimum of 7 days before your procedure. This is to ensure you achieve a good prep and as a duty of care to ensure there have been no medical changes since your last procedure.
You will generally receive a copy of the report within 2 days of your procedure. If any polyps were removed, you will often receive a letter with these results.
Your referring Dr will receive copies of all reports and results. If further discussion or investigation is required, one of our Drs or our practice nurses, will be in contact with you post procedure.
Fees vary depending on the doctor and whether patients have private health insurance. Please contact us to discuss fees. An informed financial consent is provided at the time of booking.
If you can see through it, and it is a liquid, then it is considered a clear fluid. Clear fluids include coffee and tea without milk, clear soup/bonox, fruit flavoured cordial not coloured red or purple or any bright colours, plain jelly not coloured red or purple or any bright colours, staminade, lemonade, lemonade or clear ice blocks, strained apple or grape juice without pulp.
Generally, it is recommended you do not come into the hospital if you are unwell. Please call our practice nurse to discuss if you become unwell in the days leading up to your appointment.
Referrals from GPs last 12 months from the date that you first see the Dr and referrals from specialists last 3 months.
Just ensure you let the pre-admission nurses know when you come in for your procedure.
This is generally referred to a colorectal surgeon. If haemorrhoids are noted at the time of colonoscopy, the specialist will discuss treatment options with you and may refer you to a surgeon if appropriate.